Frequently Asked Questions
Everything you need to know about your recovery footwear journey.
What makes OOFOS different from normal athletic shoes?
Unlike traditional athletic shoes that focus on energy return, OOFOS feature OOfoam™ technology which absorbs 37% more impact to reduce stress on your feet and joints.
How do I find the right size for my OOFOS?
Most OOFOS come in whole sizes only. If you are a half size, we generally recommend sizing up for sandals and sizing down for closed-toe styles for the best fit.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return your items within 30 days of the delivery date for a full refund.
Can I wash my OOFOS footwear?
Yes, OOFOS are machine washable on a cold cycle. We recommend using mild detergent and letting them air dry in the shade to maintain the integrity of the OOfoam™.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
Do you offer a warranty on your products?
Yes, every pair of OOFOS is covered by a 6-month warranty against manufacturer defects in materials and workmanship from the date of purchase.